NORTHPINE WEAR LLC (hereinafter referred to as “we”), as a professional apparel sales company, deeply understands the importance of personal information security and privacy protection.

I. Personal Information We Collect To provide you with high-quality apparel sales services and meet your shopping and cooperation needs, we only collect necessary personal information and do not collect information unrelated to our services. This includes the following two categories:

  1. Information You Actively Provide: When you purchase products, you need to provide the recipient’s name, contact number, and delivery address.
  2. Information We Automatically Collect: When you browse our product pages or use our services, we may automatically collect your browsing history, product viewing history, order information, device identification information, IP address, and access time, etc. This information is only used to optimize product display, improve service experience, and ensure transaction security, and is not used to identify your personal identity.

II. Purpose of Using Personal Information The personal information we collect will only be used for the following legitimate purposes, adhering to the “minimum necessary” principle throughout, and will not exceed the following scope:

  1. Completing Product Sales and Delivery: Used to process your orders, arrange logistics and delivery, and complete transaction settlement to ensure that you can successfully receive the apparel products you purchased.
  2. Customer Service: Responding to your inquiries, after-sales needs, complaints, and suggestions; providing services such as product returns and exchanges, and order inquiries; improving service efficiency and quality.
  3. Product and Service Optimization: Analyzing your browsing and purchase history to understand your consumption preferences and recommend suitable apparel products (you can cancel recommendations at any time); also used to optimize our product layout, page design, and service processes.
  4. Compliance and Security: Ensuring compliance with local laws and regulations, preventing transaction risks and fraud, and protecting your account and transaction security; also used to maintain internal governance compliance and properly safeguard internal information.

III. Sharing and Disclosure of Personal Information We strictly protect your personal information and will not share, sell, or rent it indiscriminately. Disclosure will only be made in the following limited circumstances, all of which comply with US privacy regulations and LLC compliance requirements:

  1. Sharing with Partner Service Providers: To complete logistics and delivery, we will provide your recipient’s name, contact number, and delivery address to our partner logistics service providers (for delivery purposes only; service providers may not use them for other purposes); to complete payment settlement, we will share necessary order information (excluding sensitive information) with third-party payment platforms.
  2. Compliant Disclosure: In accordance with local laws and regulations, court summons, administrative requirements, or to maintain public interests and protect our and others’ legitimate rights and interests, we may disclose your personal information as necessary.
  3. Disclosure with Your Consent: With your explicit consent, we will disclose relevant personal information to designated third parties (such as information sharing with partner clients) as requested by you.

We have signed strict privacy protection agreements with all our partners, requiring them to strictly handle your personal information in accordance with the agreement and not to disclose or misuse it without authorization. If a partner violates the agreement, we will pursue their legal liability.

IV. Your Rights
You have the following rights regarding your personal information, and we will fully cooperate with you in exercising these rights:

  1. Right of Access: You have the right to access your personal information collected and stored by us at any time to understand how the information is used.
  2. Right of Correction: If you find that your personal information is incorrect or incomplete, you have the right to request us to correct or supplement it promptly.
  3. Right of Deletion: If you believe that the personal information we collect exceeds the necessary scope, or that you no longer need our services, you have the right to request us to delete your personal information (except where required by laws and regulations to be retained).
  4. Right to Withdraw Consent: You have the right to withdraw your consent to the use of your personal information (such as withdrawing consent to product recommendations or information sharing). After withdrawing consent, we will no longer use this information, but this will not affect the information processing activities previously completed based on your consent.

If you need to exercise the above rights, you can contact us through the “Contact Us” section at the end of this policy. We will respond to your request within a reasonable timeframe and handle it appropriately.

V. Privacy Protection for Minors

We value the privacy of minors. If you are a minor under the age of 18, you must use our services under the supervision of a guardian and obtain their consent before providing us with personal information. We will not proactively collect personal information from minors. If we discover any accidental collection, we will immediately delete the relevant information to ensure the privacy and security of minors.

VI. Updates to the Privacy Policy

This Privacy Policy may be adjusted as privacy regulations are updated and our business develops. If there are any updates, we will promptly notify you through our official website, offline store announcements, etc. The updated Privacy Policy will take effect from the date of publication. Please check this policy regularly to understand the latest privacy protection measures.

VII. Disclaimer

  1. We are not liable for any leakage or loss of your personal information due to your own improper operation (such as disclosing your personal account or password), malicious attacks from third parties, or force majeure.
  2. This Privacy Policy only applies to the personal information we collect from you and does not apply to the privacy policies of third-party platforms or partner service providers. You need to review the privacy policies of third-party services yourself.

If you have any questions, comments, complaints, or suggestions regarding this Privacy Policy, please contact us through the contact information in the “Contact Us” section. We will answer and handle your questions promptly to effectively protect your privacy rights.

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